Mar 21

Net Connections

A writer must have a reliable ISP and it helps if it's a fast one. I used to test my upload and download speeds and so should you if you suspect that your speeds are slower than they were.

My HughesNet satellite connection, although reliable, had become so slow I could do calisthenics or watch 5 minutes of TV while connecting, and there was no way it'd let both my computers work at once. This poor performance crept up on me over 3 years of service and I accepted it as the norm, the price one pays for living away from the big city. Then I heard about the Verizon JetPack. It will support up to 10 devices on the Verizon network, one of those being the ISP transmitter which uses their 4G network. They offer a two-week trial. So I got one.

Joy! It was a simple compact thing that plugged in, needed a password and then began instantly to work. Still, though. . . I live in one of Verizon's "extended service" (read "fringe") areas and I could get online within a few seconds but couldn't stream "Gangnam Style" worth a darn. I speed-tested the JetPack. In this fringe area it scored about .8 mbps. The HughesNet actually did equal or better, in its best test scoring 1.35,  but the JetPack gave me that little edge -- seconds instead of minutes to get online, especially after 5 p.m.

Now what? Back to PeoplePC and dialup? (There's no DSL out here.) I called HughesNet to cancel because the JetPack was better at firing up. But they offered me an upgrade for the same price and a 30-day trial. Installers came, and in an hour I had oh-wow downloads between 8 and 10 mbps and now can watch the nightly weather report online and get rid of my TV -- which had just begun charging $8 more a month for fewer channels. I didn't even get CNN anymore! I phoned and said, "I don't get to charge more for reduced service. Why do you?" and they trimmed $6 off my monthly bill because I complained.

Why didn't I look into all this sooner? Your ISP is a crucial tool and should make you proud. If not, you have alternatives. Seek them out; don't waste the time you could be spending on writing, editing, attending webinars, or connecting with your writing community.